Safety and Well-being

One should always stay alert and educate oneself as best as one can. You should always be informed about your safety and well-being, especially when you are travelling abroad.


Australia’s main emergency service number is Triple Zero (000). You should call 000 if you need any kind of urgent help from police, fire, or ambulance services. Telstra answers the emergency service and then transfers the call and information about your location to the emergency service you request.

For Health concerns: Healthdirect: 1800 022 222. It is free 24/7 advice from a registered nurse who advises you to see a GP, manages the condition at home, and informs you to go to the hospital’s emergency department.

For Mental Health: NSW Mental Health Line: 1800 011 511. Mental health professionals handle the line to assess the urgency of your issue and direct you to appropriate local help.

The updated list of support services is on the notice board at reception.


If you are not feeling well while on campus, please do not leave the Australian College of Health and management without informing your lecturers or the Student Services Manager. In the case of illness or injury, please report to the Student Services. You can also use the first aid kit available in the Student Services’ office.


No doubt, Sydney is generally safe, but it is always a plus point to take precautions while travelling. People need to be alert to become less likely to be targeted. If you feel unsafe, you can ask for help from shopkeepers or bartenders. You need to be aware of the location of the Emergency Help Points.

To know more about personal health and safety tips in the City of Sydney, you can check:

Useful Telephone Help Services in Sydney:

  • Eastern & Central Sexual Assault Services, Contact Number: 9515 3680
  • Crime Stoppers, Contact Number: 1800 333 000
  • Crisis Service-ask for after-hours crisis workers, Contact Number: 9515 6111
  • Victims of Crime Support Line: 9374 3000
  • NSW Rape Crisis Centre, Contact Number: 98196565 or 1800 424 017

Mental health, wellbeing, and counselling

We believe that the mental health and wellbeing of our students and staff go side by side along with our success. So, our Senior Student Service Manager, academic, and administrative teams openly welcome you to discuss and talk about issues you may be facing. We also provide individual assistance for students in need of specialised counseling

If you seek 24/7 immediate external support, you can call the following numbers:

  • Lifeline Australia:, 13 11 14
  • Salvo Youth Line: 9360 3000
  • Salvo Suicide Prevention: 9331 2000
  • Beyond Blue:, 1300 22 4636
  • Suicide Call Back Service:, 1300 659 467
  • Alcohol and Drug Counselling: 9799 1199

Cyber Safety

Avoid identity theft. Never share your personal information with people or parties you do not know or trust through social media, emails, or other communication modes.ACHM uses a top- quality firewall and virus protection to protect you while using the internet and personal information. However, we don’t accept any responsibility for the misuse of the personal information that you provide to an unauthorised party who is not connected with us while using your student email and facilities. If you feel like being a victim of cyberbullying, please talk to Student Services Manager. Would you please save evidence of the alleged conduct so that we can conduct investigations? If any student is engaged in cyberbullying, the Australian College of Health and Manage will not tolerate such behaviors, and you may face penalties.