category: international Course
48 weeks
Medium levels
16 Units
880 Hours
Enrol Now

Course Info

CHC52015 Diploma of Community Services is ideal for those people seeking to gain employment in Community based environment as welfare support workers, community workers, disabilities services officer, family support worker, residential care officer, community service coordinator. This course combines both theory and practical sessions and is designed to provide students with professional skills and knowledge to carry out duties as welfare support workers, community workers, disabilities services officer, family support worker, residential care officer, community service coordinator. Students will learn how to assess service requirements for people with complex needs and disbailities in the community, plan and monitor service delivery, undertake relevant administrative tasks, plan and conduct group activities, implement and monitor Work Health & Safety policies and procedures, implement and monitor infection prevention and control policies and procedures, organise effective team work environment, liaise with family members and allied health professionals and will be able to work in different community service organisations. On completion of this course students will obtain a nationally recognised qualification which will open employment doors to different community service organisations and also provide a pathway to other health and community related qualifications such as Bachelor of Community Services/ Bachelor of Nursing. To achieve this qualification, the candidate must complete at least 100 hours of work as detailed in the Assessment Requirements of the units of competency. No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.


This qualification will be delivered and assessed over 48 weeks (including holiday periods) as follows:

Classroom20 hours per week for 44 weeks880 hours
Self Paced6 hours per week for 44 weeks264 hours
Professional Experience Placement120 hours

Delivery Mode

The course is delivered face to face in a classroom and a mandatory professional experience placement.

packaging rules

Qualification packaging rules available for download and viewing

course structure

To complete this qualification successfully, students must satisfactorily complete 16 units of competency which include 8 core units and 8 elective units.

Core Units (8 units)
CHCCCS007Develop and implement service programs
CHCCOM003Develop workplace communication strategies
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
HLTWHS004Manage work health and safety
CHCPRP003Reflect on and improve own professional practice
Elective Units (8 units)
CHCAGE001Facilitate the empowerment of older people
CHCDIS010Provide person centred services to people with disability with complex needs
CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001Work with people with mental health issues
CHCPOL003Research and apply evidence to practice
CHCPRP001Develop and maintain networks and collaborative partnerships
BSBMGT516Facilitate continuous improvement
BSBWOR403Manage stress in the workplace

fee structure

Application fee$ 150 (non-refundable)
Enrolment and first term fee$ 7500.00
Final Term Fee$ 7500.00

Additional Fee

Students are to undergo national police check, working with children check and complete HLTAID011 Provide first aid, prior to commencement of professional experience placement at their own cost. The cost for police check varies from $50-$100, the cost of working with children check cost $80 and the cost for first aid training varies from $80-$150. Students are required to wear ACHM uniform during the placement which can be purchased from ACHM office ($50.00). Students are also required to pay photocopying and printing fee if they choose to do in the college (Printing and copying costs: black and white $0.20/page and colour $0.50/page).

entry requirements

There are no specific entry requirements for this qualification specified within the Community Services Training Package.

Australian College of Health & Management require following as an entry requirement for persons who wishes to undertake this course:

Minimun education standard

student must have completed Australian year 12 (higher secondary) or equivalent education to get entry into this course and have general command of written and spoken English.

language, literacy and numeracy

Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform tasks related to recording care routines, writing progress notes for older person, communicating with older person effectively, reading and interpreting workplace policies and procedures, reporting hazards, calculating fluid balance charts, monitoring and recording blood pressure and blood glucose levels.

industry skills/knowledge/experience

No previous industry skills/knowledge and experience required.

age restriction

Person must be 18 years of age or older.

regulatory requirements

Must obtain Criminal history check prior to work-placement.

other general requirements

  • Attend and participate in scheduled training and assessment
  • Participate in workplace tasks to employer expectations
  • Be able to work in an aged care industry environment
  • Comply with ACHM code of conduct requirements, directions or work, and health and safety matters
  • Due to physical nature of work, must be physically fit.
  • ACHM highly requires students to complete an immunization prior to commencement of Professional Experience Placement.
  • It is essential for the student to possess basic computer skills.

other requirements

Students will be required to complete HLTAID011 Provide first aid prior to work placement, which the students will be required to complete separately at their own cost. The cost varies from $80.00-$150.00

English language requirement

At the time of enrolment or prior to commencing training, each prospective learner must submit evidence of attainment of the IELTS score 5.5 or its equivalent or must produce evidence of enrolment in an ELICOS (English Language Course for Overseas Students).

The IELTS or equivalent test result provided must have been taken no more than two (2) years before the time of the application.

Following English test are acceptable:

  • Test in English as a Foreign Language internet-Based test (TOEFL iBT)
  • Pearson Test of English (PTE) Academic
  • Cambridge English: Advanced (CAE) test also known as Certificate in Advanced English.

For more information visit

professional experience placement requirement

As detailed in Assessment Requirements for Units of Competency, the students must complete 120 hours of professional experience placement (work-placement). ACHM will organize the work placement for the students. The work-placement hours usually depend on the host facility’s schedule. Students are required to wear ACHM uniform and a name badge which can be purchased from ACHM office ($50.00). Note: Closed in non-slip black shoes are required to be worn during work placement.


The training venue is at Suite 405, Level 4, 20-22 Macquarie Street, Parramatta, NSW, 2150


Assessments are an integral part of all training courses. ACHM uses the principles of competency-based training for all courses. This means that a student’s performance is assessed on their ability to perform the tasks to the required standard. In order to ensure the principles of validity are upheld a variety of learning styles and a range of assessment strategies are used. Students are advised at the commencement of each term when assessments are scheduled, and a student may put forward for consideration of any special needs they may have.

Assessment for each unit of competency will be through a combination of the following types of assessments:

  • Face to face classroom activities
  • Written work
  • Group activities
  • Projects
  • Practical demonstration
  • Role plays
  • Knowledge based
  • Skills based
  • Performance based
  • Simulation based activities
  • Work placement tasks which may be conducted in a simulated environment.
  • Oral interview questions


potential career outcome

  • Welfare support workers
  • Community workers
  • Disabilities services officer
  • Family support worker
  • Residential care officer
  • Community service coordinator

national police record check

Students are required to undertake a National Police Check prior to professional experience placement. The cost varies from $50.00-$100.00

Working with Children Check

Students are required to undertake a Working with Children Check prior to professional experience placement. The cost currently is $ 80.00.